Privacy Policy

Melbourne Renovation Experts respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.

Who We Are

Melbourne Renovation Experts provides painting, repairs and property maintenance services across Glen Waverley and South East Melbourne.

Website: https://melbournerenovationexperts.com.au/

Phone: 0466 143 148

ABN: 62 548 711 675

Information We Collect

We may collect personal information when you contact us, request a quote, call us, email us, or submit a form through our website.

This may include:

• Your name
• Phone number
• Email address
• Property address or suburb
• Details about the work you need quoted
• Photos or documents you choose to send us
• Any other information you provide when making an enquiry

We only collect information that is reasonably necessary to respond to your enquiry, prepare a quote, complete work, or manage our business.

How We Collect Information

We may collect information when you:

• Submit a contact or quote request form
• Call, text or email us
• Send photos or job details
• Communicate with us through our website or online platforms
• Use our website, where basic technical information may be collected through cookies, analytics or security tools

How We Use Your Information

We may use your information to:

• Respond to your enquiry
• Arrange inspections or appointments
• Prepare written quotes
• Provide painting, repair or maintenance services
• Communicate with you about your job
• Manage invoices, records and business administration
• Improve our website and services
• Meet legal, insurance or record-keeping obligations

We do not sell your personal information.

Website Analytics and Cookies

Our website may use cookies, analytics tools, spam protection, security tools or similar technologies to understand website use, improve performance, protect the site, and measure marketing activity.

These tools may collect information such as:

• Pages visited
• Time spent on the website
• Browser type
• Device type
• Approximate location
• Referral source
• IP address

You can disable cookies in your browser settings, though some website features may not work as intended.

Sharing Your Information

We may share your information only where reasonably necessary, including with:

• Employees or team members involved in quoting or completing your job
• Service providers who help us operate our website, email, phone, booking, quoting, accounting or business systems
• Insurers, legal advisers or professional advisers, where required
• Government, regulatory or legal authorities, if required by law

We do not sell or rent your personal information to third parties.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored in email accounts, phone records, quoting systems, accounting systems, website systems, cloud storage or business administration tools.

No method of electronic storage or transmission is completely secure, but we take reasonable steps to protect the information we hold.

Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask us to correct any information that is inaccurate, incomplete, or out of date.

We may need to verify your identity before providing access or making changes.

Marketing Communications

If you provide your contact details, we may occasionally contact you about relevant services, updates or follow-up work.

You can ask us to stop sending marketing communications at any time.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Contact Us

For privacy questions, access requests or correction requests, contact:

Melbourne Renovation Experts

Phone: 0466 143 148

Email: contact@melbournerenovationexperts.com.au

Website: https://melbournerenovationexperts.com.au/

Contact page: https://melbournerenovationexperts.com.au/contact-melbourne-painters/